SHIPPING

How long does it take to process my order?

Typically, we process orders within 3-5 business days. During peak seasons or special promotions, processing times may be slightly longer, but we always strive to get your order ready as quickly as possible.

What shipping options are available?

We offer standard shipping options. The delivery time depends on your location and date ordered. Please reach out if you have any questions about your specific order.

How long does it take to receive my order?

Standard shipping usually takes 3-7 business days for domestic orders. International orders may take longer depending on your location and customs processing times. Please note that delays and certain times of year (i.e. Christmas) may cause longer than normal shipping times.

What factors may cause delays in shipping?

Shipping times may be affected by factors such as adverse weather conditions, holidays, customs clearance (for international orders), and high order volumes. We will do our best to keep you informed of any potential delays.

Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping times for international orders may vary, estimated times to your location may vary.

What if I have a question about my shipped order?

You can reach our customer support team through our Contact Us page or by sending an email to [info@marienoelboutique.com]. We are here to assist you with any shipping-related inquiries or concerns.

RETURNS

What is your Exchange / Return Policy?

Our return policy allows you to return or exchange unworn items within 30 days from the date of purchase. We want you to be completely satisfied with your purchase, and we strive to make the return process as easy as possible.

Is there a return shipping fee?

Customers are responsible for the return shipping costs unless the item is defective or there was an error on our part with your order.

When will I receive my Refund?

Once we receive your returned item, we typically process returns and exchanges within 5-7 business days. You will be notified via email once the process is complete.

Can I get a refund or store credit for my return?

You can choose between a refund to your original payment method or store credit for your returned items. Please specify your preference when initiating the return.

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